Love this post by Silvia L. Coulter on LawVision (‘The Five Big Questions Every Client Relationship Partner Must be Able to Answer‘).
The 5 questions are:
- What are the top three strategic growth objectives of the company overall?
- Where is the company spending its R&D dollars? Or, for service firms, research investment dollars and efforts?
- What is the biggest challenge the company anticipates as it looks toward the upcoming year?
- For what services is the client working with other outside counsel and for which of these services will they consider the client relationship partner’s firm?
- Who at the C-level of each client should we meet next?
Which many of us would be challenged to know the answer to – and to know how important those answers are, check out her post.
If you have any ideas about additional questions that need to be asked, let me know
Random Thoughts On The Business Of Law 